Coworking spaces are popping up everywhere—and for good reason. Remote workers, freelancers, entrepreneurs, and small teams all want flexible, affordable, and community-driven places to work. But as coworking becomes more competitive, users are becoming more selective.

So what really matters to people choosing a coworking space? We looked at real survey data, user feedback, and testimonials to uncover the amenities that professionals value most—and why they make a difference in day-to-day productivity and overall satisfaction.

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1. Fast and Reliable Wi-Fi (91% of respondents)

It may seem obvious, but high-speed internet tops nearly every list. In a 2024 coworking user survey by Deskmag, 91% of respondents said fast, reliable Wi-Fi was their #1 non-negotiable amenity. For remote meetings, cloud-based tools, and heavy downloads, lagging speeds simply won’t cut it.

🗣 “If the internet goes down even once, I start looking for a new space. I can’t afford to be offline when clients are waiting.” – Maria, freelance digital marketer

What to look for:

• Fiber internet or dedicated business-grade Wi-Fi

• Backup connections for outages

• Strong signal in private offices and communal areas

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2. Comfortable, Ergonomic Workstations (77%)

You can have all the natural light and artisan coffee in the world, but if the chairs are uncomfortable or the desks are cramped, you’re not going to get much done.

According to the same survey, 77% of users said ergonomic seating and functional desks greatly influenced their decision to stay long-term.

🗣 “The chairs were giving me back pain at my old space. Once I switched to a place with proper setups, I worked longer hours without discomfort.” – Tim, UX designer

Key comfort features:

• Adjustable chairs with lumbar support

• Sit/stand desk options

• Monitor arms and docking stations

• Quiet zones for heads-down work

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3. Free Coffee, Tea & Snacks (68%)

While not a dealbreaker for everyone, free refreshments ranked high for 68% of coworking members in terms of comfort and convenience. A stocked kitchen adds a social element to the space and helps fuel long workdays.

🗣 “It’s not just about the coffee—it’s about the culture. The kitchen is where I’ve had some of my best networking conversations.” – Leah, founder of a local nonprofit

Bonus perks:

• Healthy snacks or fresh fruit

• Espresso machines or cold brew taps

• Filtered water and reusable cups

• Occasional catered lunches or breakfasts

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4. Meeting Rooms and Phone Booths (65%)

As remote teams become more common, so does the need for private places to take calls or host meetings. About 65% of surveyed users said the availability of meeting rooms and phone booths played a major role in their coworking experience.

🗣 “I have Zoom calls all day with international clients. Having a quiet booth where I can take those without background noise is essential.” – Ken, software consultant

Look for:

• Soundproof phone booths for private calls

• Reservable conference rooms with screens or whiteboards

• Fair usage policies or inclusive credits for members

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5. 24/7 Access (62%)

For many freelancers and remote workers, a traditional 9–5 schedule doesn’t apply. 62% of coworking users surveyed said 24/7 access was important, especially for those working with international clients or juggling family responsibilities.

🗣 “I’m a night owl. If a space closes at 6 p.m., it’s not even on my list.” – Sarah, freelance writer

Ideal flexibility:

• Secure entry via keycards or app-based systems

• Lighting and climate control for off-peak hours

• Security features like cameras or on-site staff

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6. Community Events and Networking (59%)

One of the biggest differentiators between coworking and working from home is community. 59% of users said events, workshops, or mixers were “very important” for personal and professional growth.

🗣 “The reason I left my home office was to meet people. My coworking space hosts monthly pitch nights, and I’ve made real business connections there.” – Alex, startup founder

Great community perks:

• Lunch-and-learns or skill-sharing sessions

• Happy hours or themed socials

• Slack channels or online directories to connect

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7. Printing, Scanning & Office Essentials (52%)

While we live in a digital-first world, 52% of users still appreciate basic office tools, especially when dealing with contracts, paperwork, or presentations.

🗣 “It sounds simple, but having reliable printers, paper, and envelopes available saves me a ton of time.” – Jacob, independent real estate agent

Look for:

• Wireless printing from any device

• Scanners, shredders, and office supplies

• Staff available to assist with technical issues

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8. Natural Light and Aesthetics (48%)

It may not sound as essential as Wi-Fi, but 48% of users said the design and vibe of a coworking space affected their mood and productivity. A bright, well-designed space can significantly boost creativity and focus.

🗣 “I moved out of a dark, windowless office. My new space has plants, skylights, and artwork—it feels more like a design studio than an office.” – Rina, visual artist

Desirable design elements:

• Natural lighting and plants

• Clean, modern interiors

• Flexible seating options (lounges, booths, standing desks)

• Inspiring decor that reflects the brand

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9. Secure Storage and Lockers (44%)

If you’re working out of a shared space regularly, you’ll want a safe place to store your things. 44% of users said on-site lockers or secure storage was a “highly desirable” amenity, especially for those using hot desks.

🗣 “I don’t want to lug my laptop and notebooks back and forth every day. A locker makes life easier.” – Priya, part-time marketing consultant

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10. On-Site Parking or Transit Accessibility (42%)

Location still matters, and 42% of users ranked easy access—by car, bike, or public transport—as a deciding factor. No one wants to spend 20 minutes circling the block or walking uphill from the subway.

🗣 “I chose my space because it’s right off the train line and has a secure bike rack. Convenience is everything.” – Marcus, data analyst

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Amenities That Support Productivity and Belonging

The coworking spaces that thrive are the ones that understand their members’ needs. While every professional is different, survey data and testimonials make one thing clear: people want more than just a desk. They want comfort, convenience, connection, and a space that supports the way they work best.

If you’re evaluating coworking options—or managing one—pay attention to what real users are saying. From blazing-fast internet to a simple cup of coffee and a well-lit room, the right mix of amenities can make all the difference.